Shipping policy

Thank you for shopping with us! We are committed to delivering your order quickly and safely.

Order Processing

• Orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days
• Delivery times may vary due to weather, holidays, or courier delays. These timelines are consistent with common e-commerce practices in Pakistan.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order weight.
• Free shipping may be offered on selected products or orders above a specified amount.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email, SMS, or WhatsApp (where applicable) so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed Deliveries

While we aim to deliver all orders on time, unexpected delays may occur due to courier issues, weather conditions, or other circumstances beyond our control. We appreciate your patience and understanding.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We're happy to help.